All dropbox payments must be by check or money order only and are processed the next business day. Please note that our third-party credit card processor will charge a convenience fee of 2.95% of the transaction.Īdditionally, for your convenience, the City provides a 24-hour drive-thru drop box located at City Hall in the parking lot. If you come to pay in person, please bring your bill with you so that we are able to serve you in a quick and efficient manner. Customers are also welcome to call and pay their utility bills via credit with the assistance of a customer service representative.
In Person or By PhoneĬustomer service representatives are available to accept your payment during regular business hours (Monday - Friday between 8:00 am and 5:00 pm). If you encounter any difficulty, please call a customer service representative for assistance at 40. With the City's online bill pay service, you can check your balance, pay your bill, and view your account history. To pay your utility bill online, you will need your account number and the name that appears on your bill in order to log in. The application fee can be waived if you sign up for automatic bank draft when you submit your Utility Service Application please note that the application fee may be reinstated if the bank draft feature is not active for twelve (12) consecutive months. For both residential and commercial service, the non-refundable application fee is $20. For residential service, the deposit amount is $100 for commercial service, the deposit amount is $225. Deposit & Application FeesĪ deposit and application fee are required for all new and additional utility service accounts. by mail or in person at City Hall at 1126 East SR 434, Winter Springs, FL 32708Īlternatively, you can call us at 40 during our hours of operations (Monday thru Friday, 8:00 a.m.To start utility service, individuals can submit a Utility Service Application one of the following ways: Pay Your Utility Bill Application Process Utility Billing is a customer service based division within the Finance & Administrative Services Department that is responsible for billing and collecting for utility services. The City of Winter Springs provides water, wastewater, garbage, and stormwater utility service to its residents.
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